A Message to Chiefs

 

Gordon Graham here, and thanks for taking the time to visit my little corner of this great website – and a quick thanks to Paul and Ted for all the work in putting this site together and making a difference.

Today I would like to spend some time talking to chief officers and those of you who will be future chief officers in your profession.  One of your responsibilities in that position is the “hiring” function, and that job of “getting and keeping” good people is so important for the success of your organization.

Perhaps someday I will see you in one of my long programs on this topic where I get into great detail on the “RHR” (recruitment, hiring, retention) issues, but for this brief piece today I want to talk about the importance of the “background” investigation.

Like anything else in my life, this topic did not just pop up “out of the blue” but was generated by a series of recent news articles involving what happens when this issue is not taken seriously.  And because I am “fair and balanced,” I picked one from my profession (the cop side) and one (actually thirty) from your side in the fire business.

First, out of Illinois is the story about a troubled cop; and I have redacted this news story for a bunch of reasons.

“An Illinois cop caught on camera allegedly breaking a 15-year-old special needs student's nose for failing to tuck in his shirt has a troubling history that includes killing a man in a case of disputed self-defense and is now in an Indiana jail on an unrelated rape charge.

“The involved cop, 38, was identified Thursday by his father and the mayor as the officer who was recorded by a school security camera scuffling with student.

An attorney hired by the student’s parents released the video this week, calling the incident an "unprovoked attack" on a vulnerable child. The video, which has no audio, appears to show the officer slamming the student against a locker, wrestling him to the ground and pinning him.

“But speaking Thursday, the father said he had seen the video and discussed the incident with his son, who he said was 'just trying to do his job as a police officer and is completely innocent.'

"My son said, 'Sir, you need to tuck your shirt in,' and this boy (cussed at him and said), 'I'm not going to tuck my shirt in, you can't make me,' " the father said.

"That boy struck my son in the eye and broke his glasses – he had a history of behavior issues," he alleged.

“The involved cop was also arrested last month and charged with sexually assaulting a woman he knew at her home, his father said.

“According to court documents, he held a pillow over the woman's face while sexually assaulting her and had previously threatened her with a knife.

“The involved cop, who's being held in lieu of $110,000 bail, faces up to 20 years behind bars if convicted of rape, criminal deviate conduct, criminal confinement and sexual battery, said a spokeswoman for the county prosecutor.

“A lawsuit filed by his ex-wife last summer alleges he gunned down her new husband in front of their children outside their home last year.

“He was a police officer in a different city at that time and was suspended after the shooting but eventually found work with another police department this year, his father said.”

So let me see if I got this right, because I am a little slow these days.  This guy is on suspension for killing the new husband of his ex-wife, and he manages to get hired by another agency!

Now, I am not going to beat this to death and touch on all the ancillary issues regarding his upbringing, his father continuing to cover for him and why and how he ended up in so much trouble.  No, my focus is much simpler.  How the heck did this guy get hired by his first department, and then how did he end up getting hired by the second department?

And now you must be asking yourself, what does this have to do with me; and what does this have to do with the fire service.  Here is a troubling piece that I read on multiple sources in the last week or so.

“More than 30 firefighters across West Virginia have been arrested for arson in the past year, according to the State Fire Marshal.

"He said firefighters are in control of their own destiny and don't realize it, calling the firefighter arson arrests an epidemic.

"'What my worst nightmare is, I'll get that 3 and 4 o'clock call from the arson hot line that a firefighter has died, and another firefighter set the fire,' said the fire marshal."

Sadly, this scenario has happened before, and it is so tragic. The link between both of these stories?  Background Investigations are an essential component of the “RHR” process.  The fire service and law enforcement do not hire good people and turn them into bad people.  For a number of poorly thought out reasons, both of our professions occasionally hire bad people who continue to be bad people and put each of us in a bad light.

So with this in mind, please make sure that you are doing comprehensive background investigations. I know how tight money is these days, but the nickels – literally nickels that we spend on the “BI” process – will pay off handsomely in the future.

I encourage each of you to check out the California Background Investigators Association.  They do good work, and I don’t care what state or province or country you are in or if you are on the cop side or the fire side – it is essential that we weed out those with major problems and prevent them from getting into our professions.

As a “risk manager,” I study tragedies. Part of my study is the search for “cause” – and not just the “proximate cause,” but the “root” cause – and all too often the root cause for the tragedy was the failure to weed out the loser up front.

Anyhow, enough of this.  I know that the vast majority of things you do you are doing right. But in this day of increased public scrutiny, full transparency and the power of the Internet, we must revisit the way we are doing business in the world of RHR.

That is all for now, and I look forward to seeing you again soon. Until then, please take the time to work safe.


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